Privacy Policy

At Vednidhi, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard the information you share while using our website.

By accessing or using our website, you agree to the terms of this Privacy Policy.

1. Information We Collect

When you visit or shop on Vednidhi, we may collect the following information:

a) Personal Information

Name
Phone number
Email address
Shipping/Billing address

b) Order & Payment Information

Products purchased
Order history
Payment status (Note: We do not store your card or UPI details. Payments are processed securely through trusted payment gateways.)

c) Technical Information

IP address
Browser type
Device information
Pages you visit on our website
Cookies and usage data

2. How We Use Your Information

We use the collected information to:

Process and deliver your orders
Confirm your orders and send updates (SMS/Email)
Provide customer support
Improve our website, products, and services
Prevent fraud and unauthorized transactions
Send promotional offers and updates (only if you choose to receive them)

3. Cookies Policy

Our website may use cookies to improve your browsing experience. Cookies help us:

Remember your preferences
Analyze website traffic
Offer a smoother shopping experience

You can choose to disable cookies from your browser settings, but some features of the website may not work properly.

We do not sell, rent, or trade your personal information to third parties. However, we may share your information with trusted partners only when necessary, such as:

Delivery/courier companies for shipping your order
Payment gateways to process payments securely
Service providers for website operations and customer support

All such third parties are required to keep your information secure and confidential.

5. Data Security

Vednidhi takes reasonable security measures to protect your personal information from:

Unauthorized access
Misuse
Loss or alteration

However, no online platform can be 100% secure. We encourage you to keep your login details safe.

6. Third-Party Links

Our website may contain links to third-party websites. Vednidhi is not responsible for the privacy policies or content of those websites. We recommend reviewing their privacy policies separately.