At Vednidhi, we maintain strict hygiene and quality standards for all our products. Please read our Return & Exchange Policy carefully before placing an order.
No Return Policy
Due to the nature of our products (hygiene-sensitive items), we do not accept returns once an order has been delivered.
🚫 Returns are not applicable on any products.
Exchange / Replacement Policy (Only if Issue Found)
Although returns are not allowed, exchange/replacement may be provided only in genuine cases, such as:
- You received a wrong product
- The product was damaged during delivery
- The package was tampered with
- The product was missing from the order
Report Time Limit
To request an exchange/replacement, you must contact us within:
24 hours of delivery
Requests after 24 hours may not be accepted.
Mandatory Proof Required
To process an exchange/replacement request, please share:
- Order ID
- Unboxing video (mandatory) (Video must start before opening the package and clearly show the issue)
- Clear photos of the product and packaging
Without proper proof, we may not be able to approve the request.
Exchange Approval Process
Once we receive your request:
- Our team will verify the issue
- If approved, we will arrange an exchange/replacement
- Replacement dispatch will be done as per availability of stock
Not Eligible for Exchange/Replacement
Exchange/replacement will NOT be accepted in these cases:
- Change of mind after delivery
- Incorrect address or phone number provided by customer
- Product opened/used after delivery
- Minor color/packing variations due to different batches
- Delay caused by courier partner or location issues
For exchange-related support, you can contact us at:
📧 Email: info@vednidhi.in 📞 Phone: +91 7014462551
Vednidhi – Pure. Hygienic. Trusted.