Terms & Conditions

Welcome to Vednidhi. By using our website and placing an order, you agree to follow the Terms & Conditions mentioned below. Please read them carefully before using our services.

1. General Information

Vednidhi provides hygienic food and wellness products through its online platform. These Terms & Conditions apply to all visitors, users, and customers of the website.

We reserve the right to update, change, or replace any part of these Terms at any time without prior notice. Updates will be posted on this page.

2. Eligibility to Use the Website

By using this website, you confirm that:

You are at least 18 years old, or using the website under the supervision of a guardian.
The information you provide is accurate and complete.

3. Product Information & Availability

We make every effort to display accurate product details, pricing, and availability.
Product packaging, color, and appearance may slightly vary due to batch updates or display settings.
Availability of products may change without notice, and we may discontinue any product at any time.

4. Pricing & Payment

All product prices mentioned on the website are in Indian Rupees (INR).
Prices may change without prior notice.
Payments are processed securely through trusted payment gateways.
Vednidhi does not store your card/UPI details.

5. Order Confirmation & Cancellation

Once you place an order, you will receive an order confirmation via email/SMS.
Vednidhi reserves the right to cancel any order in case of:
- Incorrect pricing or product information
- Suspected fraud or misuse
- Product unavailability
- Incomplete shipping details

If an order is cancelled after payment, the refund (if applicable) will be processed as per payment gateway timelines.

6. Delivery Policy

We deliver products within 10 working days.
Delivery timelines may vary due to courier delays, location issues, weather, or unforeseen circumstances.
Customers are responsible for providing the correct address and contact details.

7. Return & Exchange Policy

Due to hygiene and product safety reasons:

No Return Policy We do not accept returns on any products once delivered.

Exchange/Replacement only in genuine cases such as:

Damaged product
Wrong product delivered
Missing items

To request support, customers must inform us within 24 hours of delivery with an unboxing video and photos.

8. User Responsibilities

While using our website, you agree not to:

Misuse the website for any illegal purpose
Attempt to hack, modify, or disrupt the website
Share false information or misuse our support services

9. Intellectual Property

All content on this website including:

Logo
Text
Images
Product branding
Designs

are the property of Vednidhi and cannot be copied, reused, or distributed without permission.

10. Limitation of Liability

Vednidhi will not be responsible for:

Any indirect damages or losses
Delivery delays caused by courier partners
Incorrect information provided by the customer
Allergic reactions due to ingredients (customers are advised to read ingredients before use)

11. Privacy Policy

Your personal data is handled as per our Privacy Policy. By using this website, you agree to our privacy practices.

12. Governing Law

These Terms & Conditions are governed by the laws of India, and any disputes will be subject to the jurisdiction of the appropriate courts in India.